Customer Support

Frequently Asked Questions 2

• General - Read Me First - Partners
• Why isn't The Help Widget Branded

Contacting Support 2

• General - Read Me First - Customers
• How to turn in a ticket to Call2Teams Support

Advice 12

• Australia Emergency Calling 000
• Base Accounts and Accessing Customer Portals
• How Do I View My Invoice Itemisation Summary?
• Invoicing, The Billing Tab & Order History
• Licence Types

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Issues 1

• Cannot see own phone number in Phone App

Processes 6

• Adding The Latest Teams Connector Variant
• Branding Essentials Setup Guide
• Dynamic Emergency Trunk
• How to Add or Amend Call2Teams Subscriptions/Licences to a Client/Sub Account
• How to Add or Remove a Client/Sub Account

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