Customer Support

Processes 16

• Adding Users and Synchronizing
• Adding/Amending Numbers
• Administrators and Administrator Invites and Roles
• How Do I Add Licences (Microsoft Customer)
• How to Add or Remove a Service

View all 16

Advice 39

• Access the Microsoft Teams Call Logs
• Allowing Internal Extensions Longer than 6 Digits
• Auto Attendant and Call Queues
• Call Connection Delays
• Caller ID Settings and Trunk Number Ranges

View all 39

Issues 42

• 401 Auth Challenge/403 forbidden (bad auth) errors
• 404 - Not Found
• 404 errors when calling into Teams (RNL)
• 422 Session Interval Too Small
• 486 Busy Here

View all 42

Phone App 10

• Cannot see own phone number in Phone App
• Phone App
• Finding and adding the Phone App to Teams
• Phone App: Troubleshooting
• Contacts in Phone App

View all 10