Customer Support

Processes 16

• Adding Users and Synchronizing/Common Sync Issues
• Adding/Amending Numbers
• Administrators and Administrator Invites and Roles
• Amending The License Quantity Purchased via Microsoft
• How To Add Licenses (Microsoft Customers)

View all 16

Advice 46

• Access the Microsoft Teams Call Logs
• Allowing Internal Extensions Longer than 6 Digits
• Auto Attendant and Call Queues
• Call Connection Delays
• Caller ID Settings and Trunk Number Ranges

View all 46

Issues 49

• Add User Form Shows Countries Not Users
• Call Issues: 401 Auth Challenge/403 forbidden (bad auth) errors
• Call Issues: 404 - Not Found
• Call Issues: 404 errors when calling into Teams (RNL)
• Call Issues: 422 Session Interval Too Small

View all 49

Phone App 10

• Phone App Issue: Cannot See Own Number
• Phone App: License and Configure
• Phone App: Finding and Adding the Phone App to Teams
• Phone App: Troubleshooting
• Contacts in Phone App

View all 10