Applies to: 

Call2Teams - Customers


Upon login a message appears saying Need admin approval.


This can be caused by the Microsoft tenant Active Directory (AD) having restrictions on the user's ability to use their Microsoft account for Single Sign On (SSO) to other services.

Call2Teams uses SSO exclusively for portal access so the administrator will need to lift this restriction. 

Refer to this Microsoft article for more information on AD consent for SSO:

Note: User level access to the Call2Teams portal does not require admin rights on the Office 365 AD account, unless the user needs to make changes to the account with the Sync Now function.


Please note Dstny Automate Ltd cannot be held responsible for the content of any third-party documentation offered.