Applies To

Call2Teams - Customers


Overview

End Customers cannot amend their own licences via the Call2Teams portal.


Microsoft Direct Customers

You will need admin access to your Office 365 account.

  • Access the Office 365 admin center at https://admin.microsoft.com/
  • Ensure you are using the latest Admin Centre.
  • Go to Billing menu on the left, select Your Products 



Scroll down and find the relevant service in the Apps section.



You will be able to then Add/remove licences using the 'Buy Licences' or 'Remove Licences' optoion.


A licence increase/decrease should be effective immediately