Call2Teams - Customers
End Customers cannot amend their own licences via the Call2Teams portal.
Microsoft Direct Customers
You will need admin access to your Office 365 account.
- Access the Office 365 admin center at https://admin.microsoft.com/
- Ensure you are using the latest Admin Centre.
- Go to Billing menu on the left, select Your Products
Scroll down and find the relevant service in the Apps section.
You will be able to then Add/remove licences using the 'Buy Licences' or 'Remove Licences' optoion.
A licence increase/decrease should be effective immediately