Call2Teams - Customers
The instructions below will explain how to invite an Administrator to an account or modify the associated roles.
Administrators of Client/Sub accounts are not able to make any changes that could result in financial or contractual changes.
Invite an Administrator
Navigate to the account to which the new administrator will be assigned.
From the Account Tab, click the blue Invite Administrative User
You may send the invite by Email or by copying and sharing a link:
Able to view and amend settings and send admin invitations.
Able to add/amend Subscriptions, licenses and add client accounts.
- Subscription Owner
Able to view the billing and trials tabs
Read Only access to Subscriptions, Licences and Client Accounts.
Able to act as an Account Owner on client accounts.
Read only access to Services and Users
Able to add/amend Service Templates, manage logos and e-commerce & support links..
Able to run the Sync Button without access to Services or Users Tab (PBX/Trunk Configuration)
**Subject to availability dependant on product purchase
A portal invitation will be sent to the email address you provide. This does not have to be an Office 365 email address. The invite will will contain an activation link to the portal. An Office 365 user account is required for access to the Call2Teams portal.
Unknown Account Error
If you have received an admin invite and receive the above error the following should be checked.
Logout from all Microsoft accounts
Try accepting the invite in a private Browsing Session
Use Chrome or Edge
You may also find that you have had admin access granted for a different client/tenant account.