Applies to

Call2Teams - Customers


Note

Microsoft are changing the name of the Phone System Licence to Teams Phone Licence

Please be aware that references to both co-exist for a time. 


Overview

View details describing the type of user or service account discovered by the 'Sync Now' function, when adding and managing Teams users.


Example

Next to each user or service user in the add users list is an icon denoting the user service type.


The Users Screen

User types are also displayed on the Manage users screen with a searchable 'Service Type' field.

Icons

Icon

Service Type

A licensed Teams user with the Phone System License capability
Meeting room service user, with the Teams Meeting Room License
A Teams Auto Attendant service user, typically with the Phone System Virtual User License
A Teams Call Queue service user, typically with the Phone System Virtual User License
A Teams Application or 'Bot' service user, typically with the Phone System Virtual User License