Applies To
Call2Teams - Customers
Overview
Attempting to use the Teams web app on unsupported browsers may result in limited or no functionality.
If Teams detects an unsupported browser, it automatically displays a message explaining the issue and the session limitations.
Limitations
Teams web app on unsupported browsers will experience the following limitations:
- Audio is available through a PSTN connection only. Users can't use their microphone.
- Users can't share their camera or see other participants' videos but can view presented content through image-based screen sharing.
- Users can't share their screen, although they can see a screen that another meeting participant shares.
- Users can't take control during a screen sharing session.
- Users won't receive incoming call notifications.
- If the call is interrupted, the meeting won't automatically reconnect.
- Users can't start meetings.
Unsupported Browsers
The following browsers are not support by Microsoft.
For more information please see this link: https://docs.microsoft.com/en-us/microsoftteams/limits-specifications-teams#browsers
| Browser | Calling - audio, video, and sharing | Meetings - audio, video, and sharing123 |
|---|
Firefox - Not Supported
| Firefox, the latest version plus two previous versions | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Firefox without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) |
Internet Explorer - Not Supported
| Internet Explorer 11 | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on IE11 without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) Microsoft 365 apps and services will not support Internet Explorer 11 starting August 17, 2021 |
Safari 13 - Not Supported
| Safari versions before 13 | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Safari without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) |
Solution
Please ensure users have supported browsers such as:
Google Chrome
Microsoft Edge
Disclaimer
Please note Dstny Automate cannot be held responsible for the content of any third-party documentation offered.