Call Issues: 486 Busy Here : Customer Support

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Call Issues: 486 Busy Here Print

Modified on: Fri, 20 Jan, 2023 at 10:27 AM

Applies To

Customers

Issue

Calls do not complete, a 486 Busy Here message is returned.

Explanation of Behaviour

The destination was contacted successfully, but it is highly likely that the callee is busy/unavailable.

This messge may also appear if the PBX or Trunk service rejects the call due to a Caller ID mismatch.

Advice

Retry the call later or amend the From/PAI headers to match the requirements of the PBX/Trunk.

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