Advice

Articles offering advice not relating to procedures or issues

Australia Emergency Calling 000
Applies To Call2Teams - Customers Overview By default the Microsoft default dial plan does not route 000 emergency calls correctly. This results on...
Fri, 1 Apr, 2022 at 12:31 PM
Base Accounts and Accessing Customer Portals
Applies To Call2Teams - Partners Overview You will find reference made in several documents, to a Base or Native account. You will also see references...
Fri, 19 Mar, 2021 at 10:55 AM
How Do I View My Invoice Itemisation Summary?
Applies To Call2Teams - Partner Overview You have received an invoice and wish to understand how the figure is arrived at. You may also be looking for...
Thu, 27 Jan, 2022 at 8:35 AM
Invoicing, The Billing Tab & Order History
Applies To Call2Teams - Partners Overview Your monthly invoice will show a quantity of 1 subscription for simplicity. However it will correctly show t...
Mon, 8 Mar, 2021 at 12:48 PM
Licence Types
Applies To: Call2Teams - Partners General When upgrading or ordering Licences it is useful to understand the different types and their purposes. To a...
Tue, 15 Feb, 2022 at 11:39 AM
Microsoft Announcement: sip-all FQDNs will not be supported starting March 1st, 2022
Applies To Call2Teams - Customer/Partner Overview Microsoft have released the following advice: We're making some changes to Teams Dir...
Wed, 22 Dec, 2021 at 10:50 AM
Microsoft Operator Connect
Applies To Call2Teams - Partners Latest Note Microsoft are changing the name of the Phone System Licence to Teams Phone Licence. Please be aware that...
Fri, 3 Dec, 2021 at 1:17 PM
Migrating Clients
Applies To Call2Teams - Partners Overview Accounts are structured in an hierarchical fashion which can result in several account or sub-account layers...
Wed, 9 Feb, 2022 at 3:44 PM
No Microsoft Account. No Administrator Login
Applies To Call2Teams - Partners Overview As Call2Teams is a companion to Microsoft 365, and Microsoft 365 uses Azure Active Directory (AAD) for user ...
Mon, 8 Mar, 2021 at 12:48 PM
Offers Subscriptions & Licences
Applies To: Call2Teams - Partners Overview Offers are what you make available for purchase. If licences are purchased to make use of these, they are ...
Wed, 5 Jan, 2022 at 12:11 PM