Processes

Articles relating to processes. How To's etc.

Tenant Configuration Prefix (Shared Domain Conflicts)
Applies To Call2Teams - Customer Overview In some rare user cases a customer might have a large enterprise 365 tenant which uses multiple instances of...
Tue, 29 Nov, 2022 at 12:45 PM
Updating A User's Phone Number
Applies To Call2Teams - Customer Overview A User wishes to update their number in the portal and in the MS 365 tenant. Information When a user is...
Thu, 31 Mar, 2022 at 11:47 AM
Users - Bulk Import
Applies To Call2Teams - Customers. Overview Adding or amending a large quantity of users. Note: All imported telephone numbers must be in E.164 ...
Wed, 9 Nov, 2022 at 1:31 PM
Using Extension Numbers with Teams
Applies To Call2Teams - Customers Overview This article covers a number of extension numbering scenarios including the use of Common DDIs where only e...
Mon, 8 Mar, 2021 at 12:44 PM
Volume Discounted SKU's
Applies To Call2Teams - Partner Overview At times you may have a tenant who has purchased licenses that have now reached the next volume discounted SK...
Tue, 21 Dec, 2021 at 12:22 PM