Advice

Articles offering advice not relating to procedures or issues

Trial Accounts And Licenses
Applies To: Call2Teams - Customers Overview Your account no longer exists or is advising your licences have expired., you my be seeing yellow triangle...
Tue, 20 Apr, 2021 at 10:05 PM
Using Call2Teams with US Government GCC customers
Applied to Call2Teams Customers US government on Microsoft 365 is split into two types: Impact Level 4 (L4) or below: L4 covers data such as Contr...
Tue, 20 Apr, 2021 at 10:16 PM
Video Support
Applies To Call2Teams - Customers Overview MS Teams supports video calls. If I am using the serviceto route my calls, is video supported? Answer ...
Tue, 20 Apr, 2021 at 10:09 PM
Voicemail and PBX services
Applies To Call2Teams - Customer Overview When operating a the service between Teams and a PBX platform, two voicemail services will be active. ...
Mon, 26 Jul, 2021 at 2:57 PM
Voicemail, Call Forwarding, and Music on Hold Calling Policies
Applies To Call2Teams - Customers Overview You want to amend how Voicemail or Music-On-Hold is managed. By default Microsoft Teams will play its own ...
Mon, 25 Jul, 2022 at 1:43 PM
What Is The E.164 Format - PBX/Trunk Number Formats
Applies To Call2Teams Customers TABLE OF CONTENTS Applies To Overview What is E.164? What are the portal E.164 Number Formats? E.164 with + E.16...
Fri, 4 Nov, 2022 at 1:45 PM
Why Do I Need A Spare Microsoft 365 Licence for setup?
Applies To Call2Teams - Customers Latest Note Microsoft are changing the name of the Phone System Licence to Teams Phone Licence. Please be aware that...
Wed, 28 Sep, 2022 at 2:19 PM
Why don't I see SBCs listed in my Office 365 tenant?
Applies To Call2Teams - Customer/Partner Overview If you have previously used Teams Direct Routing then you may have used powershell commands such as ...
Tue, 13 Jul, 2021 at 10:56 AM