Issues

Articles relating to errors and issues

401 Auth Challenge/403 forbidden (bad auth) errors
Applies To Call2Teams - Customers Overview Outbund calls fail with a 401 Error. This affects Trunk users and has been noted where the trunks do not c...
Thu, 4 Aug, 2022 at 3:37 PM
404 - Not Found
Applies To Customers TABLE OF CONTENTS Explanation of Behaviour Disclaimer Explanation of Behaviour This response indicates that the user d...
Mon, 11 Apr, 2022 at 5:25 PM
404 errors when calling into Teams (RNL)
Applies to Customers Overview When calling in to Microsoft Teams the Teams client does not ring. The user has the dial pad and can make outbound calls...
Mon, 11 Apr, 2022 at 5:28 PM
422 Session Interval Too Small
Applies To Customers TABLE OF CONTENTS Explanation of Behaviour Disclaimer Explanation of Behaviour This error relates directly to the MIN-SE ...
Mon, 11 Apr, 2022 at 5:25 PM
486 Busy Here
Applies To Customers TABLE OF CONTENTS Explanation of Behaviour Disclaimer Explanation of Behaviour The callee's end system was contacted...
Mon, 11 Apr, 2022 at 5:25 PM
488 Not Acceptable Here
Applies To Customers TABLE OF CONTENTS Explanation of Behaviour Disclaimer Explanation of Behaviour There are two primary reasons a “488 Not Ac...
Mon, 11 Apr, 2022 at 5:25 PM
Add user form shows countries not users
Applies To Call2Teams - Customer Overview In the Add Users screen, a list of countries is shown where a list of users is expected: Explan...
Tue, 29 Jun, 2021 at 7:24 PM
Audio Issues
Applies To: Call2Teams - Customers Overview Here we have listed some of the most common audio issues we have encountered and offer some options for ch...
Wed, 6 Jul, 2022 at 3:47 PM
Call Issues
Applies To Call2Teams - Customers Overview Below, we will look at the most common reasons and attempt to offer some guidance on analyzing and resolvin...
Wed, 28 Sep, 2022 at 2:21 PM
Call Transfer Issues
Applies To Call2Teams - Customers Overview When you transfer a call, the call drops. The target recipient is left on hold. The problem seems to be r...
Wed, 17 Nov, 2021 at 8:46 AM